If you’re an online gambler of any kind which includes poker players because YES that is gambling too, then will have heard of Titan. The brand was launched with their excellent Titan Poker Site which was the flagship room of the ever popular i-poker network and can’t be faulted for it’s online poker experience.
More recently they launched Titan Casino which to be honest was a let down, and here’s why:
I’m British and proud, the same as most reader of this site will be. As such I can’t stand the hard sell or stupid tactics used by some to try and entice you to claim offers, this in my opinion is Titan casino’s biggest flaw.
From the moment you download the casino a pop up emerges with a real life sales person trying to force you to make a deposit because of their amazing limited time bonus, this to me is not a good start and it really does come across as almost begging.
Normally I would have left right away but I was there to test the casino so made a deposit and played some games. The games on offer were good and offered me a downloadable casino client along with an instant play version.
The next issue came the next day when I got a phone call from Titan Casino from someone who again tried to entice me to deposit with another great offer, I said maybe I would to get rid of them but he insisted I need to go to my computer now and do it so he could help. Again I can’t stress enough that it really does seem like begging or a con (which it isn’t) but it seems more like a call from the bank of Nigeria telling you that you have inherited $75,000,000 than a courtesy call from a reputable online casino.
Having refused to deposit at that time the phone calls persisted to the point I told them never to phone again and as yet they haven’t. Every time you login you get an instant chat box with a “representative” offering you something, email come a lot with promotions, this is fine but they will differ from what the live host is offering.
All in all I would avoid Titan casino, not because I think it’s unfair or unsafe. But because I can’t stand the way in which they try the hard sell. It’s time to learn from their previous success with Titan Poker and focus on customer support rather than customers cash.
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